Manhattan Mazda

THANK-YOU to the entire team for a OUTSTANDING JOB with Mazda CSI! as we all know CSI starts from the appointment call,though reception,then communication during and after service and of course FIX IT RIGHT THE FIRST TIME! CSI /Customer satisfaction takes the work of the the entire team - Team MANHATTAN has done it again!Mike and David an extra thanks for the continued progress and focus not just on the score but actually providing OUTSTANDING CUSTOMER SERVICE! Moving in to 2012 with the CSI foundation built the time is right to realize our accomplishments and move to the next level in service volume and sales! I must ask the question once again - ARE THE FORD ADVISERS GOING TAKE GETTING BEAT EVERY MONTH BY MAZDA? Let's go and show everyone that we can and will provide OUTSTANDING CUSTOMER SERVICE each and every time - we are just a few surveys returns away. With the strides we have made with and when consistently following our process each and every time there is no stopping us!

Thanks again for the continued hard work and support!